This is an email I sent to Netregistry as a complaint. Most of my clients are with Netregistry and this is what I sent them today.
Over the last couple of months, I have been stretched support wise from my client base. Netregistry used to be very reliable and now I have lost confidence in the company. I have required imap with a good amount of storage and have moved a lot of clients towards cpanel products. I still have many on cloud products and they can be just as unreliable.
It’s going to be a major effort to move away and I know you have been migrating to new products lately.
– Has you reliability improved on these new servers
– What are you doing to reduce down time.